Last Updated: July 19, 2026

Welcome to Fuzzyfreezy. These Terms of Service (“Terms”) govern your use of our website, https://fuzzyfreezy.shop, and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Company Information

Business Name: Fuzzyfreezy

Legal Entity: FUZZYFREEZY LTD

Company Number: 17057782

Registered Office Address: Office 17563 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA 

Website: https://fuzzyfreezy.shop

Email: support@fuzzyfreezy.shop

Phone: +447988 581623

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use our services.

3. Products

We offer handbags, wallets, tote bags, and fashion accessories.

We strive to display product descriptions, images, colours, and specifications as accurately as possible. However, actual colours and appearance may vary depending on your device or monitor settings.

We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices displayed on our website are listed in British Pounds Sterling (GBP £) unless otherwise stated.

Prices are subject to change without prior notice.

We reserve the right to correct pricing errors at any time.

5. Orders

After placing an order, you will receive an order confirmation email.

Your order is subject to acceptance and availability.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraud
• Payment authorization failure
• Violation of these Terms

If your order is cancelled after payment has been received, a full refund will be issued using the original payment method.

6. Payment

We accept secure payments through trusted payment providers, including:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay
• Amazon Pay
• Link by Stripe

Payments are securely processed through encrypted payment gateways.

We do not store your complete payment card information.

7. Shipping

Orders are processed according to our Shipping Policy.

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs authorities, severe weather, or other events beyond our reasonable control.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before requesting a return or refund.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and website design, is the property of FUZZYFREEZY LTD or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any website content without our prior written permission.

10. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload harmful software or malicious code.
• Interfere with the operation or security of the website.
• Use our content without permission.

11. Limitation of Liability

To the fullest extent permitted by law, FUZZYFREEZY LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits any statutory rights available to consumers under applicable law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or services provided by those external websites.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page. Continued use of the website after changes have been posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

Business Information

Trading Name: FuzzyFreezy

Legal Entity: FUZZYFREEZY LTD

Company Number: 17057782

Registered Office Address: Office 17563 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA

Email: support@fuzzyfreezy.shop

Business Hours: Monday – Friday: 9:00 AM – 4:00 PM (GMT+00:00) Greenwich Mean Time (London)

Customer Support

For the fastest assistance, please email us with your enquiry. If your message relates to an existing order, kindly include your order number so our team can assist you more efficiently.

We’re dedicated to providing timely responses and ensuring every customer receives the support they need.

Stay Connected

Follow FuzzyFreezy on our social media channels to stay up to date with our latest collections, new arrivals, exclusive offers, and product updates.

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